Q1: Do you accept customized orders?
A1: Yes. If you have special requirements for the product or packaging, we can customize it for you.

 

Q2: Can you accept small orders?
A2: The minimum order quantity depends on the production line.

 

Q3: May I visit your factory?
A3: Of course. We welcome you to visit our factory, inspect our production lines and learn more about our strength and quality.

 

Q4: Do you provide samples? Is it free or not?
A4: For some products, we can provide free samples but freight is at the customer's expense.

 

Q5: What if you don't have export experience?
A5: We have reliable freight forwarders who can deliver items to your door by sea/air/express. In any case, we will help you choose the most suitable transportation service.

 

Q6: What are the packing conditions?
A6: Normally, we pack goods in bundles or with rods or coils. We can also pack goods according to customer's requirements.

 

Q7: Are the products inspected before shipment?
A7: All our products go through strict quality inspection before packaging and we absolutely accept third party inspection.